Privacy Policy

1. Introduction

 

Welcome to Curio Agency. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website curio-agency.at or use our services.

By using our Website, you agree to the practices described in this Privacy Policy.

2. Data Controller

 

The data controller responsible for your personal data is:

curio agency
info@curio-agency.at

3. Data We Collect

 

We may collect the following types of data:

a) Personal Identification Data, provided voluntarily by you:

  • Name
  • Email address
  • Phone number
  • Any message content you send through contact forms

b) Technical & Usage Data, collected automatically when using the Website:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited, time spent, and interaction data
  • Referring websites

Collected via tools such as analytics and cookies (see Cookie Policy below).

 

c) Cookies and Tracking Technologies, used for website functionality, analytics, and marketing.

4. How We Use Your Data

 

We process your data for the following purposes:

  • To respond to your inquiries and provide customer support
  • To deliver marketing communications you have subscribed to
  • To improve our Website and user experience
  • To analyze website traffic, usage, and performance
  • To ensure security and prevent misuse of our website
  • To fulfill legal obligations

5. Legal Basis for Processing (GDPR Article 6)

 

We process your personal data under one or more of the following legal bases:

  • Consent (Art. 6(1)(a)) — e.g., newsletter signup, non-essential cookies
  • Contractual necessity (Art. 6(1)(b)) — when contacting us regarding services
  • Legitimate interests (Art. 6(1)(f)) — improving our services, ensuring website security
  • Legal obligation (Art. 6(1)(c)) — compliance with statutory requirements

6. Data Sharing

 

We do not sell or rent personal data.

We may share data only with trusted third-party service providers, such as:

  • Website hosting providers
  • Email and newsletter platforms
  • Analytics providers (e.g., Google Analytics)
  • Marketing tools
  • IT support services

These providers process data only on our instructions and must comply with GDPR.

We may also disclose data if legally required (e.g., court orders).

7. Data Security

 

We use appropriate technical and organizational measures to safeguard your personal information. However, no online system can guarantee 100% security.

8. Your GDPR Rights

 

You have the following rights:

  • Right of access — receive a copy of your data
  • Right to rectification — correct inaccurate data
  • Right to erasure — request deletion of your data
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing based on legitimate interests
  • Right to withdraw consent at any time, without affecting prior processing

To exercise your rights, contact:

info@curio-agency.at

9. Data Retention

 

We store your personal data only as long as necessary for the purposes stated above or as required by law. After that, data will be deleted or anonymized.

10. External Links

 

Our Website may contain links to external sites. We are not responsible for their content or privacy practices.

11. Changes to This Privacy Policy

 

We may update this Privacy Policy as needed. The latest version will always be available on this page.